2026 Therap Florida Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

8:00am EDT

Registration

Wednesday October 14, 2026 8:00am - 9:00am EDT

TBD

Wednesday October 14, 2026 8:00am - 9:00am EDT
TBD

General

9:00am EDT

Welcome & Regional Discussion/Plenary

Wednesday October 14, 2026 9:00am - 9:45am EDT

Gallery 1, 2, 3

Therap Presenter

Heather Daily

Business Development Territory Manager, Therap Services

State of Residence:
Georgia

What year did you begin working in the field?
2000

What year did you start working at Therap?
2021

Accreditations you want to note
BS Psychology, BA Sociology, MPA Public Administration/Nonprofit Management, Person Centered Thinking Trainer, Charting the Life... Read More →

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Wednesday October 14, 2026 9:00am - 9:45am EDT
Gallery 1, 2, 3

General

10:00am EDT

Basics of Being a Billing Admin and Best Practices

Wednesday October 14, 2026 10:00am - 10:45am EDT

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What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Wednesday October 14, 2026 10:00am - 10:45am EDT
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Billing

10:00am EDT

Overview of the Behavior Plan

Wednesday October 14, 2026 10:00am - 10:45am EDT

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Gain a comprehensive understanding of the Behavior Plan lifecycle in Therap. This session will walk through administrative configurations, plan creation workflows, proper data entry techniques, and reporting capabilities. Additionally, learn how to document and utilize Significant Life Events in relation to the behavior plan.

Therap Presenter

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Jennifer Zorek

Senior Support Specialist, Therap Services

State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →

Wednesday October 14, 2026 10:00am - 10:45am EDT
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Service Documentation

10:00am EDT

Therap AI Data Dashboards & QA Assistant

Wednesday October 14, 2026 10:00am - 10:45am EDT

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Discover how Therap is integrating HIPAA-compliant AI to redefine clinical documentation. We’ll dive into our newest tools - AI Translation, the QA Assistant, and Fatal-5 Dashboards - before previewing our powerful new Analysis feature. Learn how to leverage these technologies to improve data accuracy and streamline administrative tasks while maintaining the highest standards of security.

Therap Presenter

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Wednesday October 14, 2026 10:00am - 10:45am EDT
Gallery 1

Therap AI

11:00am EDT

Medication History & Daily MAR

Wednesday October 14, 2026 11:00am - 11:45am EDT

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Explore the dynamic capabilities of the Medication History and Daily MAR modules to master compliant medication management. We will review all the key components including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance safety...
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Therap Presenter

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Wednesday October 14, 2026 11:00am - 11:45am EDT
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Health/Medical

11:00am EDT

Going Mobile with Therap's mobile application for iOS and Android - Hands-On!

Wednesday October 14, 2026 11:00am - 11:45am EDT

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Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Jennifer Zorek

Senior Support Specialist, Therap Services

Becky Moore

Senior Support Specialist, Therap Services

Wednesday October 14, 2026 11:00am - 11:45am EDT
Gallery 3

Service Documentation

11:00am EDT

Making the Most of Therap in Florida

Wednesday October 14, 2026 11:00am - 11:45am EDT

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Join us for a discussion of some common questions that arise when using Therap to document services in Florida. We will also cover tips and tricks to ensure you get the most out of the software while ensuring your documentation adheres with Florida state standards.

Therap Presenter

Heather Daily

Business Development Territory Manager, Therap Services

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 11:00am - 11:45am EDT
Gallery 1

Service Documentation

11:45am EDT

LUNCH

Wednesday October 14, 2026 11:45am - 12:45pm EDT

Gallery 1, 2, 3

Wednesday October 14, 2026 11:45am - 12:45pm EDT
Gallery 1, 2, 3

General

1:00pm EDT

Billing via the Attendance Module

Wednesday October 14, 2026 1:00pm - 1:45pm EDT

Gallery 3

Join us has we take you through the various steps involved with using the Attendance Module. The primary focus will be admin setup, including entering custom Attendance Types. We will also cover data collection, approval and submission process to aid you in the collection of service data for Residential Habilitation, Adult Day Training, and Transportation services.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 1:00pm - 1:45pm EDT
Gallery 3

Billing

1:00pm EDT

Making A Therap Audit Plan

Wednesday October 14, 2026 1:00pm - 1:45pm EDT

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This session helps providers build a clear audit plan for Therap data to support quality assurance, compliance, and accountability. Participants will explore what to audit and how often, who should be responsible, and how to track results over time in order to move from reactive fixes to proactive oversight and continuous quality improvement.

Therap Presenter

Becky Moore

Senior Support Specialist, Therap Services

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Wednesday October 14, 2026 1:00pm - 1:45pm EDT
Gallery 2

Quality Assurance

1:00pm EDT

Therap AI Analysis

Wednesday October 14, 2026 1:00pm - 1:45pm EDT

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Discover how Therap is integrating HIPAA-compliant AI to transform your documentation. We’ll take a deep dive into our newest Analysis tool and explore how it revolutionizes ISP Data, Case Notes, Person-Centered Discovery, and Healthcare analysis. Join us to learn how these technologies improve data accuracy and streamline administrative tasks—all while maintaining the highest standards of...
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Therap Presenter

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Wednesday October 14, 2026 1:00pm - 1:45pm EDT
Gallery 1

Therap AI

2:00pm EDT

Deeper Dive into Therap Connect

Wednesday October 14, 2026 2:00pm - 2:45pm EDT

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Learn how Therap Connect seamlessly automates data collection from connected smart devices to ensure greater accuracy and transparency. This shift frees up valuable staff time, promoting individual privacy and allowing teams to focus on maximizing human connection in service provision

Therap Presenter

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Jennifer Zorek

Senior Support Specialist, Therap Services

Wednesday October 14, 2026 2:00pm - 2:45pm EDT
Gallery 1

Health/Medical

2:00pm EDT

Creating a Training Plan: Therap's Training Resources

Wednesday October 14, 2026 2:00pm - 2:45pm EDT

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Are you in charge of training at your agency? This session provide you with a deep dive into Therap's diverse training options, including interactive simulators, expert-led courses, and micro-learning shorts tailored for agency success. Attendees will explore practical use cases and sample training plans for various job titles, gaining the insights needed to create effective, customized learning...
See More →

Therap Presenter

Becky Moore

Senior Support Specialist, Therap Services

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Wednesday October 14, 2026 2:00pm - 2:45pm EDT
Gallery 2

Service Documentation

2:00pm EDT

Making the Individual Plan Work for Your Agency

Wednesday October 14, 2026 2:00pm - 2:45pm EDT

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Discover how to optimize your agency's efficiency by mastering the configuration of Individual Plan Templates tailored to your organization's specific needs. This session provides the tools to create a comprehensive, person-centered planning experience through an enhanced workflow for documenting individual supports and personal details.

Therap Presenter

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 2:00pm - 2:45pm EDT
Gallery 3

Service Documentation

3:00pm EDT

Billing 835's and Reconciliation

Wednesday October 14, 2026 3:00pm - 3:45pm EDT

Gallery 3

Learn how mastering the 835 upload process can revolutionize your agency's billing efficiency by minimizing manual errors and streamlining your quality assurance workflow. You will learn how to leverage powerful reporting capabilities to ensure your reconciliation is accurate and your billing process is successfully completed.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Wednesday October 14, 2026 3:00pm - 3:45pm EDT
Gallery 3

Billing

3:00pm EDT

Reporting Across the Application

Wednesday October 14, 2026 3:00pm - 3:45pm EDT

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Master the different levels of reporting across the application to gain agency insights. This session provides an essential overview of reporting options from basic searches and in-module reports, to advanced tools like module dashboards, Report Library reports, and Business Intelligence for comprehensive data analysis.

Therap Presenter

Becky Moore

Senior Support Specialist, Therap Services

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Wednesday October 14, 2026 3:00pm - 3:45pm EDT
Gallery 2

Reporting

3:00pm EDT

Secure Video Documentation - Hands-On!

Wednesday October 14, 2026 3:00pm - 3:45pm EDT

Gallery 1

Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Jennifer Zorek

Senior Support Specialist, Therap Services

Wednesday October 14, 2026 3:00pm - 3:45pm EDT
Gallery 1

Service Documentation

4:00pm EDT

Closing the Loop

Wednesday October 14, 2026 4:00pm - 4:45pm EDT

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Do you still have unanswered questions? Drop in for an informal question and answer session.

Therap Presenter

Heather Daily

Business Development Territory Manager, Therap Services

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 4:00pm - 4:45pm EDT
Gallery 1

General

4:00pm EDT

Care Plans 101

Wednesday October 14, 2026 4:00pm - 4:45pm EDT

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This session will provide a foundational review of creating Care Plans in Therap. We'll then go beyond the basics to explore creative and innovative ways to utilize these plans to better document and support the unique needs and goals of the people you serve.

Therap Presenter

Becky Moore

Senior Support Specialist, Therap Services

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Wednesday October 14, 2026 4:00pm - 4:45pm EDT
Gallery 2

Health/Medical

4:00pm EDT

Quality Assurance for ISP Data

Wednesday October 14, 2026 4:00pm - 4:45pm EDT

Gallery 3

Learn how to achieve robust Quality Assurance for ISP Data. This session provides actionable steps for digging into your ISP Data entries using Search and Export functions, leveraging built-in in-module Reports and Dashboards, and utilizing the Report Library to ensure data accuracy and drive program improvement.

Therap Presenter