2026 Therap Florida Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

10:00am EDT

Basics of Being a Billing Admin and Best Practices

Wednesday October 14, 2026 10:00am - 10:45am EDT

What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Wednesday October 14, 2026 10:00am - 10:45am EDT
Gallery 3

Billing

11:00am EDT

Going Mobile with Therap's mobile application for iOS and Android - Hands-On!

Wednesday October 14, 2026 11:00am - 11:45am EDT

Gallery 3

Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenter

Jennifer Zorek

Senior Support Specialist, Therap Services

State of Residence:
Indiana

What year did you begin working in the field?
2011

What year did you start working at Therap?
2023

Accreditations you want to note
Charting the LifeCourse Ambassador, Human Rights Committee Chair, Personal Care Advocate,

LinkedIn Profile Link:
www.linkedin.com... Read More →

Becky Moore

Senior Support Specialist, Therap Services

Wednesday October 14, 2026 11:00am - 11:45am EDT
Gallery 3

Service Documentation

1:00pm EDT

Billing via the Attendance Module

Wednesday October 14, 2026 1:00pm - 1:45pm EDT

Gallery 3

Join us has we take you through the various steps involved with using the Attendance Module. The primary focus will be admin setup, including entering custom Attendance Types. We will also cover data collection, approval and submission process to aid you in the collection of service data for Residential Habilitation, Adult Day Training, and Transportation services.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 1:00pm - 1:45pm EDT
Gallery 3

Billing

2:00pm EDT

Making the Individual Plan Work for Your Agency

Wednesday October 14, 2026 2:00pm - 2:45pm EDT

Gallery 3

Discover how to optimize your agency's efficiency by mastering the configuration of Individual Plan Templates tailored to your organization's specific needs. This session provides the tools to create a comprehensive, person-centered planning experience through an enhanced workflow for documenting individual supports and personal details.

Therap Presenter

Tricia Woods

Assistant Business Development Consultant II, Therap Services

#N/A

Wednesday October 14, 2026 2:00pm - 2:45pm EDT
Gallery 3

Service Documentation

3:00pm EDT

Billing 835's and Reconciliation

Wednesday October 14, 2026 3:00pm - 3:45pm EDT

Gallery 3

Learn how mastering the 835 upload process can revolutionize your agency's billing efficiency by minimizing manual errors and streamlining your quality assurance workflow. You will learn how to leverage powerful reporting capabilities to ensure your reconciliation is accurate and your billing process is successfully completed.

Therap Presenter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Wednesday October 14, 2026 3:00pm - 3:45pm EDT
Gallery 3

Billing

4:00pm EDT

Quality Assurance for ISP Data

Wednesday October 14, 2026 4:00pm - 4:45pm EDT

Gallery 3

Learn how to achieve robust Quality Assurance for ISP Data. This session provides actionable steps for digging into your ISP Data entries using Search and Export functions, leveraging built-in in-module Reports and Dashboards, and utilizing the Report Library to ensure data accuracy and drive program improvement.

Therap Presenter